Privacy Policy

Last updated: January 1, 2025  ·  Effective date: January 1, 2025

1. Introduction

Namaa Global LLC ("we", "our", or "us") operates TubeVD, a Chrome browser extension and website located at tubevd.com. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

By using TubeVD, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

• Email address and password when you create an account
• Payment information processed securely through Stripe (we never store your card details)
• Communications you send to our support team

Information collected automatically:

• Download count (stored locally in your browser only) to enforce free plan limits
• Subscription status to verify Premium access
• Basic usage analytics (page visits, feature usage) to improve the product

What we do NOT collect:

• The URLs or content of videos you download
• Your browsing history
• Any personally identifiable information beyond what you provide

3. How We Use Your Information

• To provide and maintain the TubeVD service
• To process payments and manage your subscription
• To send transactional emails (receipts, account notifications)
• To respond to support requests
• To improve our extension and website
• To comply with legal obligations

4. Data Storage and Security

Your account data is stored securely using industry-standard encryption. Payment processing is handled entirely by Stripe, a PCI-DSS Level 1 certified payment processor. We never have access to your full credit card details.

Download history and usage counters are stored locally in your browser using Chrome's storage API and are not transmitted to our servers unless you are a signed-in Premium user.

5. Third-Party Services

We use the following third-party services:

• Stripe — Payment processing. Stripe Privacy Policy
• Google Analytics — Anonymous usage analytics (optional, can be blocked)
• Supabase — User authentication and database hosting

These services have their own privacy policies and we are not responsible for their practices.

6. Cookies

Our website uses essential cookies for authentication and session management. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect functionality.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing emails at any time

To exercise any of these rights, contact us at privacy@tubevd.com.

8. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial record-keeping purposes.

9. Children's Privacy

TubeVD is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of TubeVD after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: